Privacy Policy

1. Introduction

At Collectra, we are committed to safeguarding your privacy. This policy explains how we collect, use, and protect your information when you interact with our app. By using Collectra, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information to enhance your experience on our platform:

  • Personal Information: First name, last name, and email address.
  • Activity Data: Point activity and reward activity within the app.

We do not collect information from third-party sources.

3. How We Use the Information

We use the collected information to:

  • Provide, maintain, and improve our app and its features.
  • Tailor the user experience to individual needs.
  • Communicate with you via emails, including newsletters and updates.

4. Data Protection Measures

We rely on secure and reputable third-party services to ensure your data is protected:

  • Hosting: Vercel
  • Database: Supabase
  • Emailing: Resend
  • Payment Processing: Stripe

These services implement encryption and secure servers to protect your data. For more details, please review their respective privacy policies.

5. Sharing Information

We share your data only with the services listed above to provide essential functionality, such as payment processing, email communication, and app hosting. Collectra does not sell your personal information to third parties.

6. User Rights and Data Access

  • Access and Edit: You can access and edit some of your personal information directly within the app.
  • Data Deletion: You have the right to request the deletion of your personal data.

Please note that data usage is essential to the functioning of our service, and opting out of data usage is not supported.

7. Data Retention

We retain your data for as long as it is necessary to provide our services. When no longer needed, data is either deleted or anonymized.

8. Breach Notification

In the unlikely event of a data breach, we will notify affected users via targeted email communication as soon as possible.

9. International Users

Collectra operates worldwide. By using our platform, you consent to the processing of your data in compliance with applicable laws.

10. Contact Information

If you have any questions regarding this privacy policy, contact us at support@collectra.io.